TXP Chat™ Feedback

Welcome to the TXP Chat™ Feedback Site.

We want to hear what you would like to see in upcoming versions of our products. This site is for feedback and feature requests.

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  1. Use TXP Admin portal for time study accounting

    Use txp chat activity from admin portal to track time spent on a transplant case as this is an important financial lever of the CMS cost report and can help ensure they are not underbilling/under reporting --> aka increase profit margin.

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      0 comments  ·  TXP Admin Portal  ·  Flag idea as inappropriate…  ·  Admin →
    • Admin portal metrics dashboard

      Be able to dashboard comprised of:
      1. activity by user (external and internal)
      2. total number of HIPAA-compliant messages sent externally (quantification of violation/cost mitigation)
      3. average response times
      4. best pairs/workgroups in terms of RCA score and accepted organs
      5. ROO report api (UNET) data pull and presentation
      6. iTransplant api to pull reason for the decline data presentation
      7. metric showing number of reported "miscommunication" incidence
      8. est. on the number of phone calls avoided -> saved time for staff

      4 votes
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        0 comments  ·  TXP Admin Portal  ·  Flag idea as inappropriate…  ·  Admin →
      • Admin Communication Reports

        Transplant Center and OPO admins/managers would use reports of the cases during their 90-day case review sessions. This is when the OPO manager meets with lead doctors at the Tx Center to review the ROO/OUT reports (organs that they declined that got transplant elsewhere).
        This is valuable in the following ways:
        1. Often times the case was from a long time ago. It is hard to remembmer case specifics. They can use our report to provide context to the case so that they may avoid memory/recall biases and so that they may get a complete picture of the case.
        2.…

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          0 comments  ·  TXP Admin Portal  ·  Flag idea as inappropriate…  ·  Admin →
        • organ offer review peer approval

          provide surgeons to "share" the offer with their fellow surgeons for the purpose of quickly receiving peer review and second opinion that can be documented.

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            0 comments  ·  TXP Admin Portal  ·  Flag idea as inappropriate…  ·  Admin →
          • organ offer template creation bulk action

            Allow administrators to be able to create surgeon decision profiles for each of their surgeons/on behalf of the surgeon, or, create a center offer profile that they can apply to all surgeons in their organization.

            Provide analytics surrounding specific surgeon decision behavior that can help large centers gain insights and eventual consensus on what type of organs that they will accept.

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              1 comment  ·  TXP Admin Portal  ·  Flag idea as inappropriate…  ·  Admin →
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