TXP Chat™ Feedback

Welcome to the TXP Chat™ Feedback Site.

We want to hear what you would like to see in upcoming versions of our products. This site is for feedback and feature requests.

For support, or to report bugs, please see the below sites:

TXP Chat: Report a Problem

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  1. Chat Visibility function within search bar on main screen

    On the main chat room page, have visibility options within the search function to see:
    Option 1. open chats
    Option 2. Recently archived (past 24-48 hours)
    Option 3. All archived chats

    1 vote
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      0 comments  ·  Both  ·  Flag idea as inappropriate…  ·  Admin →
    • TIEDI form automated texts

      Allow transplant centers to schedule automated forms out to patients to update their health status. Put updates right into EMR.

      1 vote
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        0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
      • Create user groups

        For teams that you are regularly chatting with, be able to save them as a group so you can add them all simultaneously. Lua and tiger connect both have this feature - see their product demos online (youtube/website) for examples.

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          0 comments  ·  Both  ·  Flag idea as inappropriate…  ·  Admin →
        • Visibility users permissions based on message content

          Be able to differentiate users from internal vs external and also create chat types that would allow you to adjust what some users could see vs others.

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            0 comments  ·  Both  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
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              0 comments  ·  TXP Web  ·  Flag idea as inappropriate…  ·  Admin →
            • Surgeon profiling for procurement

              Allocation laws are changing and resulting in more organs being imported for large distances. Transplant centers will now be forced to fly to go get these organs and procure them. For centers that cannot afford this they will need to adapt and accept a different model in which the local surgeons procure the organs for them and send them. This is most efficient and cost effective - HOWEVER, SURGEONS DO NOT TRUST EACHOTHER. This is for a number of reasons, much of which are valid.

              Idea: many of these procuring surgeons are fellows. to reduce the trust gap, include their…

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                0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
              • UNOS ID linking

                Be able to link a chat room to a UNOS ID number.

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                  0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                • Admin Communication Reports

                  Transplant Center and OPO admins/managers would use reports of the cases during their 90-day case review sessions. This is when the OPO manager meets with lead doctors at the Tx Center to review the ROO/OUT reports (organs that they declined that got transplant elsewhere).
                  This is valuable in the following ways:
                  1. Often times the case was from a long time ago. It is hard to remembmer case specifics. They can use our report to provide context to the case so that they may avoid memory/recall biases and so that they may get a complete picture of the case.
                  2.…

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                    0 comments  ·  TXP Admin Portal  ·  Flag idea as inappropriate…  ·  Admin →
                  • Contacts separated by team

                    From Nationwide Children's:

                    It would be cool if the contacts were divided by team (kidney, liver, lung, heart, dietitians, PICU, physicians, nephrologist, surgeons, OR team, etc.) so you could easily find who you are looking for.

                    2 votes
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                      0 comments  ·  Both  ·  Flag idea as inappropriate…  ·  Admin →
                    • Contacts from your organization always on your contact list

                      If you don't want the App to access all of your contacts, that it still auto-populates the contacts within your organization.

                      2 votes
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                        0 comments  ·  Both  ·  Flag idea as inappropriate…  ·  Admin →
                      • Transplant Literature quick search

                        A dataset of relevant transplant literature. Especially helpful for surgeons that are also OPO Medical Directors. OPO medical directors are the people that get the call on all the offers that the donor coordinators are not sure about. Many times these complex cases involve rare diseases or comorbidity.

                        1 vote
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                          0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                        • Facetime

                          For purposes of visualizations of intra-OR anatomy and confirmations.

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                            0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                          • Surgeon Profiles

                            Similar to 'driver' profiles in UBER, within TXP Chat would be Suregon profiles. Specifically helpful for procuring surgeons. With allocation law changes there are going to be an increased need for surgeons to trust other surgeons to procure organs on their behalf. As a surgeon I would like to:
                            1. Check the procuring suregons profile to see training, background, and any reviews comments from peers that have used that surgeon in the past.
                            2. Allow the procuring surgeon to see my profile (or to use the Uber analogy the 'rider' profile) to understand my preferences and special requests in terms…

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                              0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                            • 2 votes
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                                0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                              • Integration into Siri or other voice command tools

                                We tested the app on a very limited basis. My response to Dalton after we tested it was that until one or more of our local transplant centers were interested it didn’t make sense for us to change. Everyone is so accustomed to texting that I think there will be push-back from our staff to move away from something that “already works” unless we can show them how this app will make their lives better. While there are some upsides to the app, one of my biggest issues with the app (at that time anyway) was that I was unable…

                                2 votes
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                                  0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
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                                    0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                                  • web app: notification badge in the browser tab

                                    If I have multiple tabs opened I might not see that I have new notifications on the web app. A red dot (similar to when you are on a google hangout with someone) will make it easier to recognize and ensure messages are seen.

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                                      0 comments  ·  TXP Web  ·  Flag idea as inappropriate…  ·  Admin →
                                    • acknowledgement receipts for important messages

                                      It would be nice if as a sender you could 'request acknowledgment' on certain critical/timely messages. This 'request acknowledgement' would flag the message within the chat thread so it is easy to find and reference. Additionally, any message that is sent with an 'acknowledgment request' would continue to notify the receiver until he/she selected acknowledge. This is great for improving trust and communication but equally as important is helpful for the audit report/documentation purposes during the retroactive case review.

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                                        0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Communication threads

                                        Sometimes it gets confusing when there are multiple people asking multiple questions in a single chat. Suggestion: It would be great if you could start a thread when you select on the specific message you would like to address.

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                                          0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Screen Share

                                          Remotely share computer screens so IT department can trouble shoot

                                          1 vote
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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