TXP Chat™ Feedback

Welcome to the TXP Chat™ Feedback Site.

We want to hear what you would like to see in upcoming versions of our products. This site is for feedback and feature requests.

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  1. Be able to perform notification functions within chat body

    While chatting have the ability to be able to mention an @[name] to ensure person mentioned is notified without bothering the entire group chat. Additionally if you could also perform functions such as @! or some similar kind of command that could override any snooze/mutes set by the recipients if important. The @! command could also change the color of the chat message so that it sticks out to those in the chat.

    2 votes
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      1 comment  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
    • 2 votes
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        0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
      • Flag a message as urgent or important

        Flag a message as urgent or important to ensure that it over-rides any notification settings on the recipient side that might prevent them from getting a notification.

        3 votes
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          1 comment  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
        • HIPAA Compliance, Data Use, and Privacy Policy

          When an account is created the user is faced with a dialog box that reveals our Privacy and Data Use agreement. The second dialog box pops up and asks the user if they are a covered entity unless they have selected an organization that is already known to be a covered entity, ie. any transplant center. The second dialog box menu {1. Covered Entity -> reveal BAA and instructions to contact the administrator and never prevent user to chat!, 2. Not Covered -> show the security brief bullets., 3. Unknown -> record and show the security policy marketing bullets}

          3 votes
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            3 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
          • Transplant Literature quick search

            A dataset of relevant transplant literature. Especially helpful for surgeons that are also OPO Medical Directors. OPO medical directors are the people that get the call on all the offers that the donor coordinators are not sure about. Many times these complex cases involve rare diseases or comorbidity.

            1 vote
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              0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
              • duplicating a case for offering to multiple surgeons

                How it works now:
                When sending out the offer to multiple surgeons you have to copy and paste the offer but you have to recreate the chat subject (UNOSID, other identifiers).

                It would be nice to be able to create a chat once and either have an ability when adding users to select that they are "private" thereby creating a separate chat room for every "private user(s)" -OR- if you could have an option to fwd the chat to other docs without pulling over history of conversation (just offer or forward).

                2 votes
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                  1 comment  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                • search bar in app

                  Be able to search exisitng or open chats in the app for specific information. Querying for certain content or users.

                  3 votes
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                    1 comment  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                  • Notifications

                    Types of notifications and when to be notifed and not to be notified.

                    2 votes
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                      0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                    • Recipient app access for communicating (logistics only)

                      Used for:
                      Logistics (pre-transplant coord. to send onsite directions- i.e. parking directions; door; elevator; floor, etc)
                      Logistics (GPS locator for better OR planning)

                      2 votes
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                        0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                      • Ask Alan Feature

                        Angie Korsun: EPTS (Estimated post-transplant survival) and match it with the KDPI to see what the post-graft success is.

                        You would not only need historical data from UNOS/SRTR but you would also need the data of the current/active recipient waitlist.

                        2 votes
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                          0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                        • Be able to send chat reminders with post-Transplant patients on lab appointment adhearence.

                          There is a big problem with following up and contacting post-Transplant recipients. It would be nice to have a chat capability to send updates, medication changes, and appointment reminders about Labs. Also would be great to interface with post Transplant patient EMR to track which patients need to be updated and automated chats are sent to all patients who are due for labs.

                          2 votes
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                            0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                          • Surgeon profiling for procurement

                            Allocation laws are changing and resulting in more organs being imported for large distances. Transplant centers will now be forced to fly to go get these organs and procure them. For centers that cannot afford this they will need to adapt and accept a different model in which the local surgeons procure the organs for them and send them. This is most efficient and cost effective - HOWEVER, SURGEONS DO NOT TRUST EACHOTHER. This is for a number of reasons, much of which are valid.

                            Idea: many of these procuring surgeons are fellows. to reduce the trust gap, include their…

                            0 votes
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                              0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                            • UNOS ID linking

                              Be able to link a chat room to a UNOS ID number.

                              0 votes
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                                0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                              • Facetime

                                For purposes of visualizations of intra-OR anatomy and confirmations.

                                0 votes
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                                  0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                                • Surgeon Profiles

                                  Similar to 'driver' profiles in UBER, within TXP Chat would be Suregon profiles. Specifically helpful for procuring surgeons. With allocation law changes there are going to be an increased need for surgeons to trust other surgeons to procure organs on their behalf. As a surgeon I would like to:
                                  1. Check the procuring suregons profile to see training, background, and any reviews comments from peers that have used that surgeon in the past.
                                  2. Allow the procuring surgeon to see my profile (or to use the Uber analogy the 'rider' profile) to understand my preferences and special requests in terms…

                                  0 votes
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                                    0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Integration into Siri or other voice command tools

                                    We tested the app on a very limited basis. My response to Dalton after we tested it was that until one or more of our local transplant centers were interested it didn’t make sense for us to change. Everyone is so accustomed to texting that I think there will be push-back from our staff to move away from something that “already works” unless we can show them how this app will make their lives better. While there are some upsides to the app, one of my biggest issues with the app (at that time anyway) was that I was unable…

                                    0 votes
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                                      0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                                    • acknowledgement receipts for important messages

                                      It would be nice if as a sender you could 'request acknowledgment' on certain critical/timely messages. This 'request acknowledgement' would flag the message within the chat thread so it is easy to find and reference. Additionally, any message that is sent with an 'acknowledgment request' would continue to notify the receiver until he/she selected acknowledge. This is great for improving trust and communication but equally as important is helpful for the audit report/documentation purposes during the retroactive case review.

                                      0 votes
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                                        0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Communication threads

                                        Sometimes it gets confusing when there are multiple people asking multiple questions in a single chat. Suggestion: It would be great if you could start a thread when you select on the specific message you would like to address.

                                        0 votes
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                                          0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                                        • be able to save images

                                          I would like to have the option to save photos to my phone that I have captured within TXP Chat so that I can upload to other chats. I would like this function to be available both in the "my files" section and also available when in 'preview' mode I select the uploaded image in the chat body.

                                          Ideally, I would get a warning screen that pops up when I attempt to save the photo advising that I eventually remove the photo from my personal library.

                                          0 votes
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                                            0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
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