If I have multiple tabs opened I might not see that I have new notifications on the web app. A red dot (similar to when you are on a google hangout with someone) will make it easier to recognize and ensure messages are seen.0 votes
For people on the web app, they will receive an SMS text message with a link telling them to check the web app/guest portal if...
1. The sender marks the message as "urgent"
2. The recipient does not open a message after 5 min.0 votes
Being that the web version will not have native notification alerts and badges, it is important for the sender to recognize this so that they can follow-up with the non-app users to ensure they saw the notification.0 votes
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