TXP Chat™ Feedback

Welcome to the TXP Chat™ Feedback Site.

We want to hear what you would like to see in upcoming versions of our products. This site is for feedback and feature requests.

For support, or to report bugs, please see the below sites:

TXP Chat: Report a Problem

How can we Improve?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. be able to save images

    I would like to have the option to save photos to my phone that I have captured within TXP Chat so that I can upload to other chats. I would like this function to be available both in the "my files" section and also available when in 'preview' mode I select the uploaded image in the chat body.

    Ideally, I would get a warning screen that pops up when I attempt to save the photo advising that I eventually remove the photo from my personal library.

    0 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
    • integration with EPIC Phoenix, OTTR, EDIT, or other recipient EMR services

      It is important when collecting recipient information that there is an easy way to document this information in the patients EMR. We have had customers say that a recipient-focused product is only valuable if there is an integration or a "one-click" solution to make sure that there is NO double documentation or data living in multiple places.

      0 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
      • Recipient portal: medical insurance changes

        Have an ability for recipients to update their center on insurance coverage changes.

        0 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          1 comment  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
        • set a "status" as pre/post duty

          When using the app, have an ability to "set your status" as either pre or post transplant related call/activity. This will help admins running admin reports later to be able to be report cost and maximize reimbursement.

          0 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
          • organ offer review peer approval

            provide surgeons to "share" the offer with their fellow surgeons for the purpose of quickly receiving peer review and second opinion that can be documented.

            0 votes
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              0 comments  ·  TXP Admin Portal  ·  Flag idea as inappropriate…  ·  Admin →
            • organ offer template creation bulk action

              Allow administrators to be able to create surgeon decision profiles for each of their surgeons/on behalf of the surgeon, or, create a center offer profile that they can apply to all surgeons in their organization.

              Provide analytics surrounding specific surgeon decision behavior that can help large centers gain insights and eventual consensus on what type of organs that they will accept.

              0 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                1 comment  ·  TXP Admin Portal  ·  Flag idea as inappropriate…  ·  Admin →
              • Social Media page for recipients for center ratings

                Have the option for recipients to mak a 'post' on some social media page of the application and/or website that would allow other recipients and interested parties to "rate" the center and their experience working with staff at that center. This would add transparency and also would interest centers in increasing referrals for earning good ratings.

                0 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  1 comment  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                • notification and case delete slide function button relocation

                  Currently in the new version of txp chat, in order to clear notification you must swipe right to reveal the left-side notification hard clear function. Then to delete the message you must swipe left to reveal the right-sided "leave chat" function.

                  This should be changed so that both functions are on the same side (similar to imessage). see screen shot.

                  0 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                  • Timer on organ offer chat rooms - 60 min

                    After sending an organ offer, the surgeon as approximately 1 hour to make a decision. This gets difficult to manage when managing multiple cases as a donor coordinator.

                    It would be helpful if TXP Chat would recognize that an organ offer has been made (or the user has an option to tag message as an offer- or perhaps some smart integration with UNET would automatically flag it if a chat is created from UNET), and would start a timer on the case and notify the user when the 60 min is up.

                    0 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      0 comments  ·  Both  ·  Flag idea as inappropriate…  ·  Admin →
                    • Notifications/Badges for TXP Chat users that have sent messages that have not been opened

                      As an OPO coordinator or even pre-transplant coordinator that is often managing multiple cases simultaneously, it gets difficult to remember all the people that you need to talk to and which people you are waiting on for information.

                      It would be great if TXP chat put a notification or some kind of icon on the main messages home page on cases (or chat rooms) that have users that have not opened a message.

                      0 votes
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                      • SMS notifications for invited/web app users

                        For people on the web app, they will receive an SMS text message with a link telling them to check the web app/guest portal if...
                        1. The sender marks the message as "urgent"
                        2. The recipient does not open a message after 5 min.

                        0 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          0 comments  ·  TXP Web  ·  Flag idea as inappropriate…  ·  Admin →
                        • External Invites: As a sender, know if a user is on the web app or native mobile app

                          Being that the web version will not have native notification alerts and badges, it is important for the sender to recognize this so that they can follow-up with the non-app users to ensure they saw the notification.

                          0 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            0 comments  ·  TXP Web  ·  Flag idea as inappropriate…  ·  Admin →
                          • query for research for rare diseases on organ offers

                            When a doctor is reviewing an organ offer on a high-risk donor or a donor that has some disease that is ambiguous or is not clear will have a detrimental impact on graft success (both generally and recipient specific).

                            Additionally if there were multiple related research articles relevant to transplant, we could have a tool that created a sparknote (think Blinkist for research) to create a comprehensive summary to the doc with links to the articles.

                            Use PubMed.

                            To start - link to the abstract + link to the whole article

                            0 votes
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Recipient App: Recipient health and status updates

                                There is data being collected on the recipient both pre-transplant and post-transplant. Currently this data collection is done by calling and/or mailing out information to the recipients. Problems with this:
                                1. Relocation: Patients move address (80% of mail out health forms get mailed back to center b/c of an address change).
                                2. People do not answer the phone calls meant to collect this information (often during busy business hours. Also becomes cumbersome if recipient is mult-listed getting these phone calls from mult. centers).
                                3. Patients change their insurance with out notifying center. This becomes problematic. Many times these transplants are…

                                0 votes
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • AskAlan: local offer acceptance profile

                                  When reviewing an organ offer, customers would like to see their center acceptance profile and LOCAL acceptance profiles. Local is especially important for DSA's that have many highly competitive centers that are geographically close to one another. They said they cared less about what the national acceptance profile was.

                                  0 votes
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • AskAlan: 1 year graft survival

                                    When reviewing an offer, customers would like to have 1-year graft survival prediction as well as 5-year.

                                    0 votes
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          0 comments  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                                        • When closing out a case chat you must list 'case outcome' or reason for close.

                                          When closing out a chat that contains a UNOSID/organ offer, there is a pop-up menu that promps the user to enter "reason for closing chat." An example list of reasons are outlined below:

                                          1. Organ accepted and transplanted
                                          2. Organ rejected by {enter doctor name} @x time (would be ideal if the chat automatically populated with name of doctor/nurse and time of decline automatically using text crawling capabilities).
                                          3. other
                                          4. etc.

                                          0 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            1 comment  ·  TXP Chat  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          TXP Chat™ Feedback

                                          Feedback and Knowledge Base